Privacy Policy
Introduction
Welcome to Hiwar. We are committed to safeguarding your privacy while providing meaningful products that promote deeper connections within relationships. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services. Please read this policy carefully.
Who We Are
Hiwar is a family-run business dedicated to offering card games designed to strengthen relationships through meaningful dialogue, especially in the context of Muslim families.
Information We Collect
We may collect and process the following types of information:
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Personal Information: When you make a purchase, create an account, or contact us through our website, we may collect personal data such as your name, email address, postal address, and payment information.
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Usage Data: We may collect information about your visit to our website, including your IP address, browser type, pages visited, and other interactions to help us improve the website and user experience.
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Cookies: We use cookies to track your activity on our website. Cookies are small data files that store information about your browsing behaviour.
How We Use Your Information
We will use your personal data for the following purposes:
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Order Processing: To process and deliver your purchases and communicate with you about your orders.
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Customer Support: To respond to your inquiries, resolve issues, and provide support for our products.
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Marketing Communications: To send you updates, promotional offers, and relevant content about our products, provided you have consented to receive such communications. You can opt out of marketing communications at any time.
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Website Improvements: To improve our website, personalize your experience, and monitor how our website is used.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for the following reasons:
- Payment Processors: To securely process transactions.
- Shipping Providers: To deliver your orders.
- Website Analytics: To analyse usage and improve our services.
All third parties with whom we share your data are required to maintain its confidentiality and comply with applicable data protection laws.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You may ask us to correct any inaccurate or incomplete data.
- Erasure: You have the right to request that we delete your personal data under certain circumstances.
- Objection: You may object to the processing of your personal data if you believe it is not being processed lawfully.
- Data Portability: You have the right to request that your data be transferred to another organisation in a machine-readable format.
To exercise any of these rights, please contact us at [Insert Contact Email].
Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorised access, loss, or misuse.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified by email or through a notice on our website.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us